Support Board PHP Scripts
Support Board is a PHP script Free that helps you automate your customers’ communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms.
✨ Key Features
| Feature | Icon | Description |
|---|---|---|
| AI-Powered Chat | 🤖 | GPT-4 integration for intelligent, human-like responses and automated support. |
| Live Agent Chat | 👩💻 | Real-time messaging between customers and support agents with typing indicators. |
| Chat Widget | 💬 | Customizable, mobile-friendly chat box that embeds seamlessly on any website. |
| File Sharing | 📎 | Allows customers and agents to exchange images, PDFs, and documents within the chat. |
| Canned Responses | 🗂️ | Pre-written quick replies for agents to speed up responses to common questions. |
| Chat Routing | 🔄 | Automatically directs chats to the right agent or department based on rules. |
| Offline Form | 📝 | Collects customer inquiries when agents are unavailable, converting them into support tickets. |
| Chat Ratings | ⭐ | Post-chat feedback system to measure customer satisfaction. |
| CRM Integration | 📈 | Syncs chat data with CRM platforms like Salesforce and HubSpot. |
| E-commerce Support | 🛒 | Tracks order details, cart recovery, and customer purchase history (Shopify, WooCommerce). |
| Multi-Language | 🌍 | Supports multiple languages for global customer service. |
| Dark Mode | 🌙 | Reduces eye strain with a dark-themed agent dashboard. |
| Audit Logs | 📜 | Tracks all chat activities for security and compliance. |
| API Access | ⚙️ | REST API for custom integrations and automation. |
| GDPR Compliance | 🛡️ | Tools for data privacy, including right-to-erasure requests. |
| Auto-Translation | 🔤 | Translates messages in real-time for multilingual support. |
| Sentiment Analysis | 😊 | Detects customer emotions to prioritize unhappy users. |
| Voice Messages | 🎤 | Allows sending and receiving voice notes in chat. |
| Screen Sharing | 🖥️ | Agents can request screen sharing for visual troubleshooting. |
| Chatbot Builder | 🏗️ | No-code tool to design custom AI chatbot flows. |
